DisputeGuard Get Started

Live for SaaS founders, digital creators and merchants

They used your product. Then they called it fraud.

DisputeGuard builds a complete, reason-code-ready chargeback evidence pack for Stripe and PayPal in one click. Logins, IPs, usage, receipts, policies and emails, stitched into the story the bank actually reads.

Launch Evidence Generator View Pricing & Plans

Scroll to begin. Move your cursor to tilt the card.

Chapter 01 / The hit

2:14 am.
Your phone lights up.

A customer signed up, logged in for three months, exported their data, and then told their bank they never authorized the charge.

The money is pulled from your balance instantly. A dispute fee is stacked on top. And the clock starts ticking on your response.

!
Payment disputedReason: fraudulent. $1,188.00 withdrawn.
$
Dispute fee chargedNon-refundable while the case is open.
⏱
Respond by the deadlineMiss it and the dispute is lost automatically.

Chapter 02 / The scramble

The proof exists.
It is just everywhere.

Login history sits in your database. IP addresses live in server logs. The receipt is in Stripe. The refund policy is on a page you edited last spring. The "I love this tool" email is buried in your inbox.

Founders lose whole weekends copying screenshots into a text box, guessing what the bank wants to see. Many just give up and eat the loss.

  • auth_logs.sql
  • nginx/access.log
  • Stripe dashboard
  • PayPal Resolution Center
  • Gmail thread (14)
  • /terms (v3)
  • Shopify order #10482
  • Mixpanel events
  • Intercom chat

Hover the floating fragments to read them.

Chapter 03 / One click

What if it took
one click?

DisputeGuard is connected to your Stripe and PayPal accounts. The moment a dispute lands, it pulls every relevant fragment, matches it to the customer, and assembles the pack.

Chapter 04 / Inside the pack

Every page argues
your case.

Not a pile of screenshots. A structured narrative, ordered the way an issuer reviews it, with each exhibit labelled and tied to the dispute reason.

Exhibit A

Customer identity match

Billing name, email, card country and the IP and device used at checkout, side by side with the account owner.

Exhibit B

Usage timeline

Every login, session and key action after purchase, plotted on a clean timeline. Ninety days of use is hard to call "unauthorized".

Exhibit C

Delivery and access proof

License keys issued, downloads completed, Shopify fulfillment and tracking, or the first successful login after payment.

Exhibit D

Policies they accepted

The exact version of your terms and refund policy that was live at checkout, with the timestamp of acceptance.

Exhibit E

Customer communication

Support chats and emails pulled from your inbox, highlighting satisfaction, feature requests or a missing refund request.

Exhibit F

Rebuttal letter

A clear cover letter written for the specific reason code, summarizing why the charge is valid and pointing to each exhibit.

Chapter 05 / Every reason, its own playbook

Pick a dispute.
Watch the pack build.

Banks judge "fraudulent" differently from "subscription canceled". DisputeGuard knows which evidence wins which argument.

Building pack for: Fraudulent

    Evidence strength0%

    Direct client-side synthesis. Zero data leaves your browser.

    Chapter 06 / The shield

    From panic
    to submitted.

    Connect once. After that, DisputeGuard watches for new disputes, drafts the response, and pings you to review. You stay in control of what gets sent.

    1. 1
      Connect Stripe or PayPal

      Read-only OAuth access. Add your app database, Shopify or helpdesk if you like.

    2. 2
      A dispute arrives

      We detect it instantly and match the customer across every connected source.

    3. 3
      One click to build

      The evidence pack and rebuttal letter are generated for the exact reason code.

    4. 4
      Review and submit

      Edit anything, then submit straight to Stripe or PayPal before the deadline.

    Chapter 07 / Transparent pricing

    Cheaper than one
    lost dispute.

    Zero setup fees. Instant activation. Pick the plan that fits your dispute volume, or choose pay-only-when-you-win.

    Indie

    $19/mo

    • Up to 5 disputes a month
    • Stripe or PayPal
    • All reason-code playbooks
    • PDF & direct API submission
    Most popular

    Growth

    $49/mo

    • Unlimited disputes
    • Stripe and PayPal together
    • Shopify, database and helpdesk sources
    • Auto-draft on every new dispute

    Win-based

    15% of won

    • $0 monthly fee
    • Pay only when the bank rules in your favor
    • Everything in Growth
    • Best for low dispute volume

    Final chapter / Your dashboard

    Stop eating
    fake chargebacks.

    Get immediate access. Enter your email below to instantly generate your API keys, connect your payment processor, and manage your live disputes.